Article

Requesting a website quote: what should you prepare?

A vague request leads to a vague price. These are the five things you should know before requesting a quote from a web agency.

Written by Loek Delahaye, founder, Delahaye Solutions · 10+ years software architect and CTOPublished:
Short answer
  • Know what you want to achieve with the website, not just how it should look.
  • Think about the number of pages and whether functionality is involved (shop, bookings, portal).
  • Prepare your content: texts and photos are the biggest bottleneck in every project.
  • Have a budget in mind. You don't have to share it right away, but it helps rule out poor-fit agencies quickly.

Why a good brief saves you time

Most people request a website quote without providing much information. The result: vague prices, endless follow-up questions and proposals you can't compare. If you have five things ready before making contact, you'll get a concrete proposal back, be able to fairly compare agencies, and start the project faster.

What you need

The five things you prepare

01

The goal of the website

Don't start with 'I want a website', but with 'I want visitors to do X'. Do you want people to call? Buy a product? Request a quote? The goal determines the structure, the copy and how success is measured. Say this at the start of every conversation.

02

The pages you need

Think through a list of pages: a homepage, an about page, a services page, a contact page. Count the pages. More pages = more work = higher price. This is the most direct way to influence your budget.

03

Whether functionality is involved

An informational site without a form is very different from a site with a booking system, member portal or web shop. As soon as a database or user accounts are involved, it's software, not a website. That means a different price and timeline.

04

Your content

Do you already have texts and photos? Are they professional? Nothing slows a project down more than content that arrives late or incomplete. Know whether you're writing yourself or need help, and whether you have professional photos or still need to arrange them.

05

Your deadline and budget

You don't have to share your budget right away if you prefer not to, but it helps. If you know your maximum is €1,500, you can immediately rule out agencies with a minimum price of €5,000. If you have a deadline too, say it upfront — a tight schedule can add cost.

Good questions

What to ask a web agency

What does the process look like?

A serious agency gives you a clear step-by-step description: intake, design, build, launch. A vague answer ('we build what you need') is a warning sign.

Is the price fixed or an estimate?

Ask explicitly whether the price in the quote is fixed. With a fixed price you know where you stand. With an hourly rate or estimate, the risk sits with you. Choose fixed prices where possible.

Who becomes the owner of the code and design?

Not all agencies hand over the code and design after delivery. Ask this explicitly. If you're tied to the agency for every change, you're locked in long-term.

What's included after delivery?

Is there a warranty period? Who handles hosting? Who pays for updates? Clarity here prevents surprises after launch.

Frequently asked questions

Frequently asked questions about requesting quotes

How many agencies should I request a quote from?
Two to three is enough. Comparing more agencies costs you more time than it gains, and serious agencies only invest in a detailed proposal if they feel you're genuinely considering working with them.
Do I need to know which technology (WordPress, custom) I want?
No. Describe what you want to achieve, not how it should work technically. A good agency advises you on the right choice. If an agency immediately says it 'always builds in WordPress' without understanding your situation, that's a reason to be cautious.
How long does it take to receive a quote?
For a straightforward request you can expect a response within one to two working days. For a complex request (software, portals) a thorough proposal sometimes takes a week. Agencies that immediately name a price without understanding your situation are best avoided.
What if I can't compare the quotes?
Ask each party to specify what is and isn't included in the price. It's not just about the amount, but about what you get for it: fixed or hourly, whether hosting is included, who owns the code.
How do I know if a web agency is reliable?
Look at previous work (portfolio), ask for references, and pay attention to how they communicate during the sales process. An agency that listens quickly, asks good questions and gives clear answers probably behaves that way throughout the project.

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